Publications

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  • Consumer Issues

Virgin Media Ireland Limited - Undertaking pursuant to Section 73 of the Consumer Protection Act 2007

Enforcement Actions,Agreement
Posted: 9th June 2026
Reference Number: ComReg 26/38

Summary Information Notice: Implementing a Customer Charter

Information Notice
Posted: 29th May 2026
Reference Number: 25/38_IN

Submission to Consultation 26/03

Consultation Submissions
Posted: 29th May 2026
Reference Number: ComReg 26/34s

Code of Practice for Complaint Handling; Minimum Requirements for Postal Providers

Code of practice
Posted: 29th May 2026
Reference Number: ComReg 26/34
Decision Number: D06/26

ComReg Consumer Care Statistics Report Q1 2026

Information Notice
Posted: 6th May 2026
Reference Number: ComReg 26/30

Regulatory Guidance on Title III: End-User Rights of the European Electronic Communications Code

Information Notice
Posted: 2nd April 2026
Reference Number: 20/111R3

Combatting scam SMS: Preliminary Consultation on potential network-based interventions

Consultation
Posted: 31st March 2026
Reference Number: ComReg 26/24

Mobile Consumer Experience - 2025 Survey Results

Survey
Posted: 5th March 2026
Reference Number: ComReg 26/15