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  • Quality of Service

Provision of Access at a Fixed Location (AFL) by Eircom Limited - Quality of Service Performance Data Q4 2023 (1 October – 31 December) & YTD 2023/2024 (1 July 2023 – 31 December 2023

Information Notice
Posted: 28th March 2024
Reference Number: ComReg 24/21

Provision of Access at a Fixed Location (AFL) by Eircom Limited - Quality of Service Performance Data Q3 2023 (1 July – 30 September) & YTD 2023/2024 (1 July 2023 – 30 September 2023)

Information Notice
Posted: 29th February 2024
Reference Number: ComReg 24/15

Universal Service Requirements – Provision of Access at a Fixed Location (AFL) by Eircom Limited - Quality of Service Performance Data Q2 2023 (1 April – 30 June) & Annual 2022/2023 (1 July 2022 – 30 June 2023) Information Notice

Information Notice
Posted: 29th September 2023
Reference Number: ComReg 23/94

Annual Report 2022 - Universal Postal Service Quality of Service - Information Notice

Information Notice
Posted: 19th July 2023
Reference Number: ComReg 23/63a

Annual Report 2022 - Universal Postal Service Quality of Service

Annual Report
Posted: 19th July 2023
Reference Number: ComReg 23/63

Universal Service Requirements – Provision of Access at a Fixed Location (AFL) by Eircom Limited -Quality of Service Performance Data Q1 2023 (1 January – 31 March) & YTD 2022/2023 (1 July 2022 – 31 March 2023) Information Notice

Information Notice
Posted: 30th June 2023
Reference Number: 23/57

Universal Service Requirements – Provision of Access at a Fixed Location (AFL) by Eircom Limited -Quality of Service Performance Data Q4 2022 (1 October – 31 December) & YTD 2022/2023 (1 July 2022 – 31 December 2022) Information Notice

Information Notice
Posted: 31st March 2023
Reference Number: 23/31

Customer Charter Consumer Survey Results Appendix 3

Market Commentary,Annex
Posted: 16th March 2023
Reference Number: 23/14b

Customer Charter Data Dictionary and Reporting Template Schedule 3

Annex
Posted: 16th March 2023
Reference Number: 23/14a

Proposals for implementing a Customer Charter

Consultation
Posted: 16th March 2023
Reference Number: 23/14