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Scam Text Warning – Increasing number of text message scams

ComReg has become aware of an increase in scam text messages being sent to consumers.

Some of the warning signs to look out for are that the sender is pretending to be from:

  • your bank
  • your parcel delivery provider
  • eFlow or other utility providers.

We remind you to be vigilant and to be wary of these kinds of messages, especially from a number you are not familiar with, even if it seems like an Irish number.

  1. Be cautious of unsolicited text messages from unknown senders
  2. Do not click on a link or reply to a message
  3. Don’t share personal information. Legitimate texts never ask you for personal or financial information
  4. DO NOT RESPOND
  5. Be familiar with how businesses and services you engage with will contact you – visit their website to find out or ask them how they are likely to contact you
  6. Verify sender details by visiting the company’s official website or in the case of your bank, ring the number on the back of your bank card. NEVER use contact details in the text.

Some tips to help you:

We have further information on scam calls and texts including do’s and don’ts to help you protect yourself from being scammed.

What you can do:

If you believe you are a victim of fraud, immediately contact your bank and report to your local Garda Station.

What we are doing:

To help protect customers from scam calls and messages, ComReg is compiling a list of these numbers and requesting telecoms operators to block them. This list is called the Do Not Originate (DNO) List. We are also working with the telecoms industry to put in place other safeguards to make it harder for fraudulent calls and texts to be sent to you.

How this is helping:

With the support of the telecommunications industry over 5 million fraudulent calls have been blocked already. We are continuing to encourage relevant businesses and organisations to participate to protect the public further.

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