A Contract Summary is a short standardised document that explains the main terms of the contract in plain language, so you can quickly understand and compare the main terms of the offers available before you sign up to your preferred offer. This is provided by the service provider before you sign a contract for the service.
We have advice and information on entering contracts for phone or broadband services, with important considerations at different stages, including:
- Before entering a contract
- During the contract period
- At the contract’s end.
