Home / News / Consumer News / Your contract must include your broadband speed
Back

Please enter your email address below. If there are particular publication types or categories that you want to receive alerts for, please select them from the lists. If you do not select anything you will receive alerts for all publications.

You have successfully un-subscribed from all ComReg news alerts.

Hold CTRL to select more than one

Your contract must include your broadband speed

Consumer News
Your internet service provider must include specific information in your contract about:
  • the minimum, normally available, maximum and advertised download and upload speed of your home broadband;
  • the estimated maximum and advertised download and upload speeds of your mobile internet.
It’s important to shop around and compare options to find the best value for your broadband service. Before signing a contract, ensure the provider gives you a Contract Summary outlining the main terms clearly. We have advice and information on requirements to include broadband speed information in contracts. If you are considering a new broadband provider, our online tool helps you to compare price plans from different providers to find the best plan to fit your needs.
Share on Twitter

Related News

Latest News

29 May, 2026
Phone and internet providers required to publish Customer Ch...
Consumer News
27 May, 2026
Be vigilant against scam calls and texts
Consumer News
19 May, 2026
Check your mobile coverage
Consumer News