Consumer Surveys

Consumer Surveys

Consumer surveys help us to identify what the themes of our consumer campaigns should be by highlighting gaps in consumer awareness.

ComReg carries out market research on both residential and business consumers.

The most recent surveys are available in the table below. These and other Market Research publications can also be found in our consumer publications section.

Consumer surveys help us to identify what the themes of our consumer campaigns should be by highlighting gaps in consumer awareness. ComReg carries out market research on both residential and business consumers.  The most recent surveys are available in the table below. These and other Market Research publications can also be found in our consumer publications section.

Research Publication Name Publication Number Link to Publication
Broadband Connectivity Survey

Posted: 16th August 2023

Reference Number: 23/76

Download 4 MB

Mobile Consumer Experience

Posted: 6th October 2022

Reference Number: 22/83

Download 4 MB

Impact of Covid-19 on consumer use and perception of telecommunications services – Survey Q1 2021

Posted: 30th April 2021

Reference Number: 21/42

the impact of Covid-19 on home broadband and mobile service usage

Download 9 MB

ComReg Technology Survey

Posted: 31st March 2021

Reference Number: 21/32b

ComReg technology survey

Download 296 KB

Connectivity Survey

Posted: 30th March 2021

Reference Number: 21/30

REDC ComReg connectivity survey

Download 4 MB

Geographic Numbering Survey – Quantitative Survey

Posted: 29th March 2021

Reference Number: 21/28b

Geographic numbering survey

Download 3 MB

Digital Services & Online Safety Survey

Posted: 8th February 2021

Reference Number: 21/09

digital services & online safety survey

Download 388 KB