Consumer Surveys

Consumer surveys help us to identify what the themes of our consumer campaigns should be by highlighting gaps in consumer awareness.

ComReg carries out market research on both residential and business consumers.

The most recent surveys are available in the table below. These and other Market Research publications can also be found in our consumer publications section.

Consumer surveys help us to identify what the themes of our consumer campaigns should be by highlighting gaps in consumer awareness. ComReg carries out market research on both residential and business consumers.  The most recent surveys are available in the table below. These and other Market Research publications can also be found in our consumer publications section.

Research Publication Name Publication Number Link to Publication
Impact of Covid-19 on consumer use and perception of telecommunications services – Survey Q1 2021

Posted: 30th April 2021

Reference Number: 21/42

Download 9 MB

ComReg Technology Survey

Posted: 31st March 2021

Reference Number: 21/32b

Download 296 KB

Connectivity Survey

Posted: 30th March 2021

Reference Number: 21/30

Download 4 MB

Geographic Numbering Survey – Quantitative Survey

Posted: 29th March 2021

Reference Number: 21/28b

Download 3 MB

Digital Services & Online Safety Survey

Posted: 8th February 2021

Reference Number: 21/09

Download 388 KB

Impact of Covid-19 on consumer use and perception of telecommunications services – 4th Survey Q4 2020

Posted: 25th January 2021

Reference Number: 21/06

Download 2 MB

Impact of Covid-19 on consumer use and perception of telecommunications services – 3rd Survey September 2020

Posted: 6th November 2020

Reference Number: 20/107

Download 2 MB

Mobile Consumer Experience survey 2019

Posted: 18th November 2019

Reference Number: 19/101

Download 2 MB

Postal Users Survey – Infographic Posted: 17th September 2019

Download