ComReg published Text Relay Service Take-up and Usage statistics between August 2020 – August 2021. Irish Text Relay Service (“ITRS”) translates text into voice and voice into text through an ITRS agent and is available to customers of Eir, Sky, Tesco Mobile, Three, Virgin Media and Vodafone.
Since 1 July 2021, ITRS can be accessed from the URL www.itrs.ie. This link replaces the ITRS application and the requirement for a voice call and text session to use the service, improving quality. The ITRS website content has also been updated.
We remind consumers who are deaf or hard of hearing that they can use the Irish Text Relay Service when making and receiving calls. More information is available here or by visiting www.itrs.ie.
