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Mobile and Landline Calculator Assumptions When using the mobile calculator the following assumptions are made about your mobile usage while calculating cost results: Network Distributions Network Distribution for Low/Medium/High Inputs...
Q1 2020 Carlow, ESB Bagenalstown 2034_1 Dublin 1, Fitzgibbon St Garda Station 2034_2 Dublin 3, Danes Court 2034_3 Dublin 7, Ellis Quay 2034_4 Dublin 8, Phoenix Park 2034_5 Dublin 9,...
What if I receive a text message and don’t know who it’s from? If you receive a text message and don’t know who it’s from, don’t delete it. Read it...
Multiple types of technology provide broadband to homes and businesses in Ireland. The broadband connection you can get will depend on where you live, the available technology, and what providers...
Introduction There are a set of standard rules that apply when you are billed for your mobile, home phone or broadband service, whether you are a prepay or a bill...
Accessibility Statement All service providers are required to publish an Accessibility Statement on their websites. The accessibility statement should set out how your service provider ensures that information regarding their...
International Coordination of Radio Spectrum Spectrum coordination between ComReg and other jurisdictions is conducted on an on-going basis. The goal of this spectrum coordination is to minimise the occurrence of...
Radio spectrum is a scarce and valuable national resource that is managed by ComReg. An important role of ComReg is the assignment of spectrum rights of use for electronic communications...
ComReg enables competition in the communications sector by facilitating market entry through a general authorisation to provide networks and services and by regulating access to networks so as to develop...
You may have questions about using your mobile if you plan on travelling within the EU (as well as Iceland, Liechtenstein, and Norway). Here we have a full guide to...
Information Obligation for Parcel Delivery Service Providers Under Regulation (EU) 2018/644 of the European Parliament and of the Council of 18 April 2018 on cross-border parcel delivery services, there is...
Results of the 400 MHz Band Spectrum Award On 5 November 2019 ComReg published an Information Notice (Document 19/99) setting out the results of the 400 MHz Band Spectrum Award....
For bill pay customers, when you are considering switching your mobile provider, first you should find out if you are still in contract. What do I do if I am...
What is the National Directory Database? The National Directory Database “NDD” is a record of all subscribers of publicly available telephone numbers in the State, who have not refused to...
All postal service providers, including An Post, must have ‘procedures for resolving disputes’ in their code of practice in accordance with the Communications Regulation (Postal Services) Act 2011 (“the 2011...
Thinking of joining us? We anticipated some of your questions and put them in the Q&A section below. If you cannot find the answer to a question you have, please...
It is ComReg’s objective to ensure compliance, at all times, with best practice in Corporate Governance. It is ComReg’s policy to comply with the 2016 Code of Practice for the...
While several factors may cause broadband service issues such as adverse weather conditions, line repairs, and maintenance, there are also several possible causes within our homes too. Get the most...
It can be significantly more expensive to use your phone outside the EU. However, there are ways that you can minimise the costs while you are abroad. It is important...
Equivalence of Access & Choice Forum The Forum on Services for People with Disabilities was established by us in accordance with Section 12 of the Communications Act 2002. It was...