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How do I stop a premium rate subscription SMS/text service? To unsubscribe from a premium rate subscription service (a service where there is a recurring charge), send a text to...
Mobile and Landline Calculator Assumptions When using the mobile calculator the following assumptions are made about your mobile usage while calculating cost results: Network Distributions Network Distribution for Low/Medium/High Inputs...
ComReg enables competition in the communications sector by facilitating market entry through a general authorisation to provide networks and services and by regulating access to networks so as to develop...
Q1 2020 Carlow, ESB Bagenalstown 2034_1 Dublin 1, Fitzgibbon St Garda Station 2034_2 Dublin 3, Danes Court 2034_3 Dublin 7, Ellis Quay 2034_4 Dublin 8, Phoenix Park 2034_5 Dublin 9,...
What if I receive a text message and don’t know who it’s from? If you receive a text message and don’t know who it’s from, don’t delete it. Read it...
What are scam calls and scam texts? Scam calls and scam texts are the common name for unwanted, unsolicited nuisance communications generally directed at large groups of the population. Scam...
Introduction There are a set of standard rules that apply when you are billed for your mobile, home phone or broadband service, whether you are a prepay or a bill...
Mobile Phone & Broadband Taskforce In July 2016, Minister for Communications, Climate Action and Environment – Denis Naughten and Minister for Arts, Heritage, Regional, Rural and Gaeltacht Affairs – Heather...
International Coordination of Radio Spectrum Spectrum coordination between ComReg and other jurisdictions is conducted on an on-going basis. The goal of this spectrum coordination is to minimise the occurrence of...
Radio spectrum is a scarce and valuable national resource that is managed by ComReg. An important role of ComReg is the assignment of spectrum rights of use for electronic communications...
Information Obligation for Parcel Delivery Service Providers Under Regulation (EU) 2018/644 of the European Parliament and of the Council of 18 April 2018 on cross-border parcel delivery services, there is...
Results of the 400 MHz Band Spectrum Award On 5 November 2019 ComReg published an Information Notice (Document 19/99) setting out the results of the 400 MHz Band Spectrum Award....
The Consumer Advisory Panel was established by us in accordance with Section 12 of the Communications Act 2002. The purpose of the Consumer Panel is to advise us on developments,...
What is the National Directory Database? The National Directory Database “NDD” is a record of all subscribers of publicly available telephone numbers in the State, who have not refused to...
What are the Universal Service Obligations? Universal service is a safety net to ensure that a set of at least the minimum services is available to all end-users and at...
All postal service providers, including An Post, must have ‘procedures for resolving disputes’ in their code of practice in accordance with the Communications Regulation (Postal Services) Act 2011 (“the 2011...
Thinking of joining us? We anticipated some of your questions and put them in the Q&A section below. If you cannot find the answer to a question you have, please...
Equivalence of Access & Choice Forum The Forum on Services for People with Disabilities was established by us in accordance with Section 12 of the Communications Act 2002. It was...
A Radiodetermination Services licence is required for the use and possession of apparatus for wireless telegraphy on the frequencies assigned for Radionavigation and Radiolocation. “Radiodetermination” is defined by the International...
It can be significantly more expensive to use your phone outside the EU. However, you can minimise your costs by choosing the best options before you leave home. Roaming costs...