An eSIM is a digital SIM card, built into most modern mobile handsets eliminating the need for a physical card.
At home
An eSIM is set-up by downloading data from a mobile provider, often through a QR code. It’s a faster, easier way to connect to a mobile network or switch to a new provider, without needing to go to a store or wait for a SIM card to arrive by post.
When travelling
An eSIM roaming plan allows you to use a mobile service abroad without a physical SIM card. Once purchased installing and activating an eSIM involves scanning a QR code or manually downloading the eSIM via the device settings, to connect to a local or international mobile provider.
Tips to help
We have advice and information on mobile technology including:
- what an eSIM is;
- information on dual SIM handsets; and
- eSIM roaming plans.
We also have advice and information if you are switching mobile providers.





