Analyst – Postal Policy & Analytics

ComReg Overview

ComReg is the statutory body responsible for regulating fixed and mobile communications, postal and premium rate services in Ireland. Our mandate is to create a competitive marketplace, to protect and inform consumers, and to encourage innovation. ComReg also manages Ireland’s radio spectrum resource on behalf of the State.

 We are a professional, multi-disciplinary and diverse organisation, operating in a dynamic digital regulatory environment that is constantly evolving.

This will be an exciting time of growth for ComReg, as our mandate expands and we take on new statutory responsibilities arising from EU legislation including: the Network and Information Systems (NIS2) Directive, the Critical Entities Resilience (CER) Directive – addressing cybersecurity and network resilience – together with the EU Data Act and the EU AI Act.

While our regulatory role is evolving, our fundamental mission remains the same. ComReg’s mission is to implement effective regulation that supports the delivery of widespread, modern, and resilient digital infrastructure, including communications networks, products, and services which, ultimately, benefit users.

The Postal Regulation Team

ComReg is the regulator of postal services and the universal postal service in Ireland. Our mandate comes from a European Directive transposed into Irish law; this sets out what the postal regulation team is required to do.

Given the wide remit of postal regulation, our team consists of 5 specialists with different skills in operations, consumer protection, policy, accounting and analytics collaborating to achieve ComReg’s postal regulatory requirements and objectives.

Role and Responsibilities

Reporting to the Postal Policy and Analytics Manager, the Analyst will have responsibility for:

Assisting on postal regulatory policy in Ireland informed by Irish and European developments:

• Assisting on market research/surveys, in particular as relates to universal postal service provision and reasonable needs of users to inform policy
• Drafting consultations and assessing responses for recommendations on policy decisions
• Representing ComReg on applicable European Postal Regulators Group Working Groups.

Assisting on the following statutory requirements:

• Evolving the Universal postal service specification, as relevant, to ensure it meets the reasonable needs of users
• Compliance reviews of Tariff requirements, Terminal dues requirement
• Compliance review of universal postal service accounting obligations
• Net cost and financing of provision of universal postal service, if submission made by universal postal service provider
• Postal levy requirements, implementation and returns by postal service providers
• Services of General Economic Interest accounting and cost allocations.

Contributing to the use of data analytics to draw insights for postal regulation:

• Submissions and engagements associated with Cross Border Parcel Regulation, in particular on pricing and volume reporting.
• Submissions and engagements associated with postal statistics for European Commission
• Financial and cost data on the provision of the universal postal service
• Engagement with Retail Data Insights Specialist as and when required

Provide assistance and advice to other projects as they arise within the Postal Team and Retail and Consumer Services Division.

Qualifications & Experience:

Essential:

• A relevant third level degree in Accounting, Regulation or Economics.
• Strong experience working in a regulatory environment – whether in a regulated entity or on behalf of a regulator, or in a consultancy / advisory capacity.
• Experience of using analytical software and business intelligence tools (such as PowerBI).

Desirable:

• Relevant experience and/or knowledge of postal / logistics / e-commerce environments.
• Experience in drafting or reviewing public consultation documents in a sector specific, regulator or governmental organisation.
• Experience in developing, or reviewing or using regulatory models.
• Experience in developing or interpreting regulatory frameworks / technical documents. Experience in project management.

Competencies

In addition to your technical qualifications and experience, you will bring professional competencies and skills in the following core areas:

• Teamwork: Promotes and enhances team performance through working collaboratively and in cooperation with others to achieve goals. Interacts in a manner that builds respect and fosters trust.
• Technical Knowledge & Continuous Improvement: Possesses a command over the technical and professional skills for a particular discipline. Keeps an open mind. Demonstrates commitment to continuous improvement.
• Analytical & Critical Thinking: Objectively analyses and evaluates information in order to identify patterns between situations that are not obviously related. Develops and clearly articulates solutions to complex problems.
• Decision Making & Judgement: Effectively builds evidence base to support the decision-making process. Assesses alternative options. Uses judgement to adapt to specific and challenging requirements of the organisation.
• Communicating & Influencing: Communicates clearly, confidently and respectfully. Engages, persuades and convinces others to follow a particular course of action. Ensures all relevant parties are appropriately updated and notified.
• Ownership & Accountability: Applies professional ethical standards. Takes responsibility for work activities and personal actions. Follows through on commitments. Acknowledges mistakes and learns from them. Maintains effective interactions with stakeholders.

Our Package

We are offering an attractive package:

• Salary €64,105.35 – €88,531.48 *(Pay increases will be awarded annually subject to satisfactory performance)
• Dublin city centre location – IFSC
• Blended working environment
• 28 days Annual Leave per year increases with service
• Fully paid Maternity, Paternity and Parent’s leave
• Income protection scheme
• Education assistance and Training Opportunities
• Professional membership fee payment
• Attractive pension scheme
• ComReg Wellbeing Programme
• Travel tax saver scheme, Access to Cycle to Work Scheme
• Access to Employee Assistance Programme
• Access to a members’ run sports and social club

*(entry will be at the minimum point and the rate of remuneration may be adjusted from time to time in line with Government pay policy.)

Please Note (1)

We hope that our recruitment process supports applications from candidates with diverse backgrounds, experiences and perspectives. We understand that having a diverse workforce contributes to making us stronger as an organisation. We are committed to positively supporting candidates with disabilities.

Please let us know if there are any reasonable accommodations we can make to enable you to take part in the process by creating the environment to give you the best opportunity to show your strengths and competencies. Rest assured that whatever information you disclose will only be used to enable us to provide the necessary support and will never have a bearing on the outcome of the process.

Please Note (2)

ComReg assesses all applicants fairly based on the requirements for the role. Due to the high volume of applications we receive for positions, we are unable to provide feedback to candidates who are not shortlisted for interview. If you are short-listed for interview, and are subsequently unsuccessful, you can request verbal feedback from your recruitment contact – if you are represented by an agency.