Division overview
The Corporate Services Team
The Corporate Services Division develops and implements corporate affairs and communications strategies designed to enhance our organisational performance and effectiveness. It is a key function, supporting all other Divisions across ComReg in the areas of Human Resources, Finance, Information Technology, Communications & Public Relations, and Facilities Management.
The role and responsibilities
We are looking for a proactive, highly-motivated individual with excellent written and verbal skills to join our Public Affairs team. Reporting to the Communications Manager, Public Affairs, the Communications and Public Affairs Assistant plays a key role in identifying and communicating key messages, statements and decisions to the media and to the public. It is pivotal in terms of developing effective working relationships with ComReg’s key stakeholders and as well as leading the development and maintenance of ComReg’s Digital Strategy including website and social media presence.
Responsibilities
• General communications and administrative duties as required, including monitoring several inboxes, media purchases, notice publications and maintenance of our contact database.
• Assist with delivering and maintaining an internal communications framework that provides clear, informative and engaging two-way communication across the organisation making full use of all IT available to the organisation.
• Assist with handling of press and media queries in cooperation with the Communications Manager.
• Help to manage ComReg’s websites and services in cooperation with the Information Technology Manager – this includes creating content, managing network of internal content creators, uploading of regulatory documents and providing training and upskilling as required.
• Liaise with our website partners and contribute to defining new and ongoing website development requirements.
• Responsible for defining SEO reporting using Matomo (web analytics software platform) in conjunction with our Website partners.
• A high level of fluency in the Irish Language to assist with our commitments to the Irish Language.
• Management and implementation of our Digital Media Strategy. Managing our social media strategy including Twitter and LinkedIn account management and frontline interface. Monitoring social media for mentions of ComReg and information relevant to the organisation and wider telecommunications sector and preparing reports.
• Assisting with the drafting and collating of key documents from the Public Affairs office such as our Annual Report.
• Highlight key issues arising in press and other media and managing media monitoring service provider.
Qualifications and Experience required
Essential
• Degree in Communications, Public Relations, Business, or a related field.
• Proven experience in a communications / media relations role, particularly experience of dealing with journalists.
• Excellent written and verbal communications skills, with strong attention to detail.
• Strong digital skills: previous experience of monitoring, updating and creating content for content management systems (e.g. WordPress) as well as social media accounts.
• Excellent understanding of the Irish media and political / policymaking landscapes.
• A high level of fluency in the Irish Language, both written and spoken.
• Proven track record of delivering to tight deadlines.
• Proven experience with Microsoft Office Products (Word, Excel, Powerpoint).
Desirable
• Master’s degree in Communications, Public Relations, Business, or a related field.
• An independent thinker, self-directed, taking personal responsibility for the delivery of objectives and overcoming challenges.
• Previous experience in event planning and management.
• Previous experience of the telecoms and communications sectors.
• Strong business acumen and solution-orientation mindset.
Core Competencies & Skills for the Role
In addition to your technical qualifications and experience, you will bring professional competencies and skills in the following core areas:
Contextual Understanding: Understands the regulatory, legislative, political, economic, societal and cultural environment within which ComReg operates. Uses this understanding to interact effectively. Considers the wider impact of actions and decisions.
Analytical & Critical Thinking: Objectively analyses and evaluates information in order to identify patterns between situations that are not obviously related. Develops and clearly articulates solutions to complex problems.
Drafting: Uses a logical structure to draft documents. Communicates complex and technical information clearly and concisely. Ensures key messages are understood and have the desired impact on the target audience.
Decision Making & Judgement: Effectively builds evidence base to support the decision-making process. Assesses alternative options. Uses judgement to adapt to specific and challenging requirements of the organisation.
Communicating & Influencing: Communicates clearly, confidently and respectfully. Engages, persuades and convinces others to follow a particular course of action. Ensures all relevant parties are appropriately updated and notified.
Planning and Organising: Establishes and monitors priorities, systematically differentiating between urgent, important and unimportant tasks. Plans and manages activities to consistently deliver results. Meets objectives within agreed predetermined time frames and deals with urgent operational situations expeditiously.
Our Package
We are offering an attractive package:
• Salary €43,559 – €64,529 * (Pay increases will be awarded annually subject to satisfactory performance)
• Dublin city centre location – IFSC
• Blended working environment
• 28 days Annual Leave per year increases with service
• Fully paid Maternity, Paternity and Parent’s leave
• Income protection scheme
• Education assistance and Training Opportunities
• Professional membership fee pay
• Attractive pension scheme
• ComWell Wellbeing Programme
• Travel tax saver scheme, Access to Cycle to Work Scheme
• Access to Employee Assistance Programme
• Access to a members-run sports and social club
*(entry will be at the minimum point and the rate of remuneration may be adjusted from time to time in line with Government pay policy.)
Please Note (1)
We hope that our recruitment process supports applications from candidates with diverse backgrounds, experiences and perspectives. We understand that having a diverse workforce contributes to making us stronger as an organisation. We are committed to positively supporting candidates with disabilities.
Please let us know if there is any reasonable accommodations we can make to enable you to take part in the process by creating the environment to give you the best opportunity to show your strengths and competencies. Rest assured that whatever information you disclose will only be used to enable us to provide the necessary support and will never have a bearing on the outcome of the process.
Please Note (2)
ComReg assesses all applicants fairly based on the requirements for the role. Due to the high volume of applications we receive for positions, we are unable to provide feedback to candidates who are not shortlisted for interview. If you are short-listed for interview, and are subsequently unsuccessful, you can request verbal feedback from your recruitment contact – if you are represented by an agency.