IT Project Manager

ComReg Overview

At ComReg, we work at the heart of Ireland’s digital world. Our role is to help ensure that people and businesses benefit from reliable connectivity, competitive services and continued innovation across communications and digital infrastructure.

This is an exciting time to build a career with us. As technology continues to evolve, so does our work. Alongside our established responsibilities, we are taking on new areas including cybersecurity, resilience, data, cloud services, AI and digital trust, giving our people the opportunity to work on some of the most important issues shaping Ireland’s digital future.

What makes ComReg unique is its people -the variety of expertise and perspectives we bring together. We are diverse, multidisciplinary and enjoy collaborating and learning from one another. Our teams work closely with counterparts across Europe, contributing to solutions for complex challenges in a fast-moving digital environment.

While the technologies and issues we address continue to change, our purpose remains the same: helping to create a connected, trusted and innovative digital ecosystem that supports people, communities and businesses every day.

If you are looking for meaningful work with great colleagues, continuous learning and the opportunity to make a real impact, ComReg offers a rewarding career at the centre of Ireland’s digital future.

The Corporate Services Division and the Information Technology Team

Corporate Services develops and implements services to support corporate affairs and corporate communications so as to enhance organisational performance and effectiveness. It is responsible for human resources, finance, procurement, governance, IT, corporate communications and public affairs, and general facilities management functions.

The IT team delivers services across the following areas:

• Infrastructure
• Support Desk
• Data Analysis
• Systems Development
• Cybersecurity

The successful candidate will work across these functions to support the planning, delivery and implementation of ComReg’s IT infrastructure, information services, business solutions and web applications.

The Role and Responsibilities 

Reporting to ComReg’s IT Systems Development Manager, the IT Project Manager is accountable for delivering IT projects that meet ComReg’s business requirements.

The IT Project Manager will be responsible for project governance, solution definition, testing and deployment, continuous improvement, and supplier and contract management. Core tasks are:

• Manage projects and programmes of technical change, including scope, schedules, budgets, risks, issues, dependencies and stakeholder reporting, using recognised methodologies, tools and processes.
•  Create, maintain and control project and technical documentation throughout the project lifecycle.
• Coordinate external service providers in the design and delivery of business solutions that meet agreed business and technical requirements.
• Analyse business requirements and prepare detailed functional specifications for new applications and enhancements to existing systems.
• Engage stakeholders to identify business needs, map current and future processes, and define the changes required for the agreed solution.
• Coordinate and support User Acceptance Testing for new applications and enhancements to existing systems, working with users to secure acceptance of the solution and associated changes.
• Coordinate application deployments with internal stakeholders, ensuring operational readiness and an effective transition to support.
•  Promote consistent project and programme management practices across the Systems Development team, capturing lessons learned and identifying opportunities for continuous improvement.
•  Monitor service-provider performance, review service-level reporting and ensure compliance with agreed service level agreements.
•  Support public procurement processes and manage supplier contracts in accordance with ComReg requirements.

Qualifications and Experience required 

Essential experience

• A bachelor’s degree in a technical discipline or another relevant third level qualification.
• A recognised project management certification, such as PMP or PRINCE2, or an equivalent Agile project-delivery certification.
• Demonstrable strong experience of managing IT projects, including business-process analysis.
• Solid understanding of development lifecycles, methodologies, quality metrics
• Experience of analysing business needs and translating them into appropriate IT solutions.
• Knowledge of the technology needs and business processes of a regulatory body, including licensing, issues-management and spectrum-management systems.
• Proven ability to manage multiple concurrent tasks and priorities in an IT service environment.
• Experience of systems integration and application-development environments.

Desirable

• 3 Years + experience in the area of project management ideally in a regulatory environment
• Experience implementing Microsoft and Microsoft 365 applications.
• Knowledge of current technology trends and experience evaluating AI-assisted software-development tools, including their benefits, limitations and security, data-protection and governance considerations.
• Experience using Azure DevOps or a comparable platform to plan and track projects, manage backlogs and support application delivery.
• Previous experience working with bespoke information-systems solutions in a similar role.
• Experience applying ISO standards relevant to IT operating environments, project delivery or service management.
• Experience working with, or a strong understanding of, large-scale data environments, including management information systems and database platforms such as Microsoft SQL Server.

Core Competencies & Skills for the Role 

In addition to your technical qualifications and experience, you will bring professional competencies and skills in the following core areas:

• Analytical & Critical Thinking Objectively analyses and evaluates information in order to identify patterns between situations that are not obviously related. Develops and clearly articulates solutions to complex problems.
• Technical Knowledge & Continuous Improvement – Possesses a command over the technical and professional skills for a particular discipline. Keeps an open mind. Demonstrates commitment to continuous improvement.
• Decision Making & Judgement Effectively builds evidence base to support the decision-making process. Assesses alternative options. Uses judgement to adapt to specific and challenging requirements of the organisation.
• Communicating & Influencing Communicates clearly, confidently and respectfully. Engages, persuades and convinces others to follow a particular course of action. Ensures all relevant parties are appropriately updated and notified.
• Planning and Organising Establishes and monitors priorities, systematically differentiating between urgent, important and unimportant tasks. Plans and manages activities to consistently deliver results. Meets objectives within agreed predetermined time frames and deals with urgent operational situations expeditiously.
• People Skills Uses interpersonal skills to create engagement and clarity. Manages conflict and implements practical solutions. Recognises the impact of own behaviour and adjusts as required. Actively develops others.

Our Package 

We are offering an attractive package:

• Salary €64,746.40 – €89,841.79 * (entry will be at the minimum point and the rate of remuneration may be adjusted from time to time in line with Government pay policy)
• Dublin city centre location – IFSC
• Blended working environment
• 28 days Annual Leave per year increases with service
• Fully paid Maternity, Paternity and Parent’s leave
• Income protection scheme
• Education assistance and Training Opportunities
• Professional membership fee pay
•  Attractive pension scheme
•  ComReg Wellbeing Programme
•  Travel tax saver scheme, Access to Cycle to Work Scheme
•   Access to Employee Assistance Programme
•   Access to a member’s run sports and social club

*(Pay increases will be awarded annually subject to satisfactory performance)

Check out the Recruitment section of our Careers website if you have any questions or need further information about the role or the recruitment process -https://www.comreg.ie/about/careers/recruitment-faq/

Please Note (1)

We hope that our recruitment process supports applications from candidates with diverse backgrounds, experiences and perspectives. We understand that having a diverse workforce contributes to making us stronger as an organisation. We are committed to positively supporting candidates with disabilities.

Please let us know if there are any reasonable accommodations we can make to enable you to take part in the process by creating the environment to give you the best opportunity to show your strengths and competencies. Rest assured that whatever information you disclose will only be used to enable us to provide the necessary support and will never have a bearing on the outcome of the process.

Please Note (2)

ComReg assesses all applicants fairly based on the requirements for the role. Due to the high volume of applications we receive for positions, we are unable to provide feedback to candidates who are not shortlisted for interview. If you are short-listed for interview, and are subsequently unsuccessful, you can request verbal feedback from your recruitment contact – if you are represented by an agency.