IT Systems Development Engineer x 2

We are currently looking for 2 x IT System Development Engineers to join our IT Department.

ComReg Overview

We are the statutory body responsible for regulating electronic communications, postal and premium rate services in Ireland. We are a professional, multi-disciplinary organisation, operating in a dynamic telecommunications environment that is constantly evolving. Our Mission – at the heart of everything we do – is to facilitate the development of a competitive communications sector in Ireland that attracts investment, encourages innovation and empowers consumers to choose and use communications services with confidence.

Division overview 

The Corporate Services Division and the Information Technology Team

The Corporate Services Division develops and implements corporate affairs and communications strategies designed to enhance our organisational performance and effectiveness. It is a key function, supporting all other Divisions across ComReg in the areas of Human Resources, Finance, Information Technology, Public Relations, and Facilities Management.

Our IT team have a wide variety of functions including;

  • Infrastructure
  • Support Desk
  • Data Analysis
  • Systems Development

The successful candidate will be actively engaged in the development and support of ComReg’s IT infrastructure, information services, business solutions and web applications.

The role and responsibilities 

  • Reporting to ComReg’s IT Systems Development Manager, the primary role of the IT Systems Development Engineer is to contribute to IT managed projects from user requirement analysis through testing and implementation so as to deliver IT projects which meet ComReg’s business requirements.
  • More specifically the individual will be responsible for the following tasks:
  • Analyse and prepare detailed functional system specifications for the development of newly defined applications or enhancements to existing systems; Support & ensuring User Acceptance Testing is successfully completed on new applications or enhancements to existing system; liaising with and insuring users acceptance of change
  • Project manage the delivery of projects and programmes of technical change using best practice project management methodologies, tools and processes
  • Ensure all project and technical documentation relating to projects is maintained
  • Business process mapping – identify and map business requirements with internal and external teams.
  • Work as a member of the Systems Development team to refine best practice project and programme management
  • Manage service provider performance through reporting and monitoring of service level agreements
  • Work with external service providers to identify and deliver best practice business process solutions
  • Provide support to internal stakeholders for application related deployments
  • Public procurement and contract management

Qualifications and Experience required

Essential 

  • Technical Degree to bachelor level or other related third level qualification
  • A recognised Project Management Certification e.g. Agile, PMP, Prince2 with relevant experience in IT Project delivery
  • Experience of business process and requirement analysis
  • Knowledge of or experience with contributing to IT orientated solutions aligning to business needs and requirements
  • Strong technical background with Systems integration & development experience
  • Solid understanding of development lifecycles, methodologies, quality metrics
  • Strong investigative and demonstrable project management experience
  • Proven ability to manage multiple workstreams, IT service skills and IT service providers

Desirable 

  • Experience in the implementation of Microsoft/M365 applications
  • Up-to-date with recent trends in technology and how web services and web applications can be used to strategically support business functions
  • Knowledge of the technology needs and business processes of a regulatory body, including licensing systems, issues management systems and spectrum management
  • Previous exposure to bespoke IS solutions and have experience in a similar role
  • Knowledge of ISO standard operating environment
  • Experience working with or understanding of large data handling environments including management information systems and database architecture such as Microsoft SQL Server

Core Competencies & Skills for the Role 

In addition to your technical qualifications and experience, you will bring professional competencies and skills in the following core areas:

In addition to your technical qualifications and experience, you will bring professional competencies and skills in the following core areas:

Analytical & Critical Thinking Objectively analyses and evaluates information in order to identify patterns between situations that are not obviously related. Develops and clearly articulates solutions to complex problems.

Technical Knowledge & Continuous Improvement – Possesses a command over the technical and professional skills for a particular discipline. Keeps an open mind. Demonstrates commitment to continuous improvement.

Decision Making & Judgement Effectively builds evidence base to support the decision-making process. Assesses alternative options. Uses judgement to adapt to specific and challenging requirements of the organisation.

Communicating & Influencing Communicates clearly, confidently and respectfully. Engages, persuades and convinces others to follow a particular course of action. Ensures all relevant parties are appropriately updated and notified.

Planning and Organising Establishes and monitors priorities, systematically differentiating between urgent, important and unimportant tasks. Plans and manages activities to consistently deliver results. Meets objectives within agreed predetermined time frames and deals with urgent operational situations expeditiously.

People Skills Uses interpersonal skills to create engagement and clarity. Manages conflict and implements practical solutions. Recognises the impact of own behaviour and adjusts as required. Actively develops others.

Our Package

We are offering an attractive package:

  • Salary €60,396.05 – €83,408.83* (Pay increases will be awarded annually subject to satisfactory performance)
  • Dublin city centre location – IFSC
  • Blended working environment
  • 28 days Annual Leave per year increases with service
  • Fully paid Maternity, Paternity and Parent’s leave
  • Income protection scheme
  • Education assistance and Training Opportunities
  • Professional membership fee pay
  • Attractive pension scheme
  • ComWell Wellbeing Programme
  • Travel tax saver scheme, Access to Cycle to Work Scheme
  • Access to Employee Assistance Programme
  • Access to a members run sports and social club

*(entry will be at the minimum point and the rate of remuneration may be adjusted from time to time in line with Government pay policy.)

How To Apply

How to Apply

Please click here .  Closing date 5pm 24th May 2024

Check out the Recruitment section of our Careers website if you have any questions or need further information about the role or the recruitment process – /about/careers/recruitment-faq/

Please Note (1)

We hope that our recruitment process supports applications from candidates with diverse backgrounds, experiences and perspectives. We understand that having a diverse workforce contributes to making us stronger as an organisation. We are committed to positively supporting candidates with disabilities.

Please let us know if there is any reasonable accommodations we can make to enable you to take part in the process by creating the environment to give you the best opportunity to show your strengths and competencies. Rest assured that whatever information you disclose will only be used to enable us to provide the necessary support and will never have a bearing on the outcome of the process.

Please Note (2)

ComReg assesses all applicants fairly based on the requirements for the role. Due to the high volume of applications we receive for positions, we are unable to provide feedback to candidates who are not shortlisted for interview. If you are short-listed for interview, and are subsequently unsuccessful, you can request verbal feedback from your recruitment contact – if you are represented by an agency.