Regulatory Governance Analyst

We are looking to recruit a pro-active Governance Process Analyst, eager to learn and contribute to the Regulatory Governance Unit, a function in ComReg’s Wholesale division. This role offers the successful candidate the opportunity to contribute to the development of ComReg strategy with respect to fostering effective regulatory governance in the telecommunication’s sector. We are looking for someone who has a keen interest in working in this fast-moving sector. Our ideal candidate has a passion for analysing and optimising business processes in order to improve outcomes and opportunities for all operators in the telecommunications market.

ComReg’s Wholesale Division is responsible for the regulation of certain wholesale electronic communications markets (fixed/mobile telecommunications, broadcasting transmission) in Ireland. ComReg is required to conduct periodic market reviews of such markets to assess the extent of competition and to decide whether regulatory intervention is required. We impose regulatory obligations on any operator identified with significant market power (the SMP operator) to enhance competition in the provision of telecoms services to consumers and businesses.  These regulatory obligations require the SMP operator to provide other telecoms operators access to its network by offering wholesale access products and services at regulated prices in order to allow these operators to use such access products and services to provide telecoms services to end-users. The Wholesale Division also oversees the implementation of these regulatory obligations and, if necessary, can rely on ComReg’s legal powers to enforce them. Additionally, ComReg has responsibility for ensuring compliance with competition law in the electronic communications sector.

Compliance and Governance team

The Compliance and Governance team is a part of the Wholesale Division and engages with operators on areas of regulatory compliance and regulatory governance. The team is responsible for investigating telecoms operator’s compliance with a wide range of laws and regulations imposed by ComReg, the State or the European Commission. In the context of regulatory governance, the team monitors and tracks the adequacy and effectiveness of Eircom’s administration of its regulatory governance arrangements.

This requires understanding and analysis of how Eircom’s decision-making, business and operational processes impact on its compliance with its regulatory obligations.  The team also seeks to understand the extent to which risks of non-compliance are managed by Eircom’s implementation and execution of regulatory governance processes.

The Job – Governance Process Analyst

The Regulatory Governance Process analyst will report to the Regulatory Governance Manager. From time to time, the Governance process analyst will be a member of a multi-disciplinary project team reporting to the appointed project manager for the duration of the project.

The Regulatory Governance Process Analyst will be responsible for the following areas and tasks:

  • Analysing and documenting potential regulatory governance issues related to Eircom’s provision, pricing, and repair of Wholesale regulated access services. Such issues may be raised by telecommunications operators or otherwise come to the attention of ComReg.
  • Analysis of such issues to show if there are important and systemic problems relating – but not limited – to the following:
    • Processing of Access Requests
    • Development of Regulated Access Products and Services
    • Costing and Pricing of Regulated Access Products and Services
    • Publication of Regulated Access Products and Services
    • Provision and Repair of Access Products and Services
  • Collaborating with other teams within the Wholesale Division (Market Analysis, Products, Pricing and Legal) in order to determine what issues give rise to concerns regarding the effectiveness or operation of Eircom’s regulatory governance arrangements.
  • Making recommendations, supported by analysis, regarding;
    • the nature of the issue raised and their relevance to the processes
    • arrangements underpinning Eircom’s regulatory governance and oversight of its compliance with its regulatory obligations.
  • Providing support to other ComReg teams as part of the review of regulated markets where such reviews entail regulatory governance related matters, including assisting the preparation of ComReg consultation papers.
  • Preparation and review of position papers and briefing documents.
  • Representing the Compliance and Governance team at internal meetings and in meetings and workshops with Eircom.
  • Working in a multi-disciplinary environment.

Qualifications and Experience


  • Experience in governance and risk management practices in the telecommunications sector
  • Background in the telecommunications sector, either with a telecoms operator, telco networks vendor or a consultancy firm in a regulatory, business analyst or process analysis role
  • Experience in conducting audits or investigations in the context of regulatory risk, governance or compliance
  • Proven analytical ability including analysing information, business processes, data and delivering clear, practical and solutions-based recommendations
  • Ability to work under own direction and take full responsibility for tasks/objectives from start to end while updating stakeholders in a timely and appropriate manner
  • Excellent drafting skills and ability to prepare briefings, reports and documents in a rational, evidence-based, clear and concise way
  • Ability to manage own workload and comfortable working in a multidisciplinary project team environment


  • Knowledge and understanding of current methods used in performing risk analyses and the development of controls
  • Familiarity with the national/EU legal framework under which ComReg operates

Core Competencies & Skills for the Role

In addition to your qualifications and experience, you will bring professional competencies and skills in the following core areas:

  • Contextual Understanding – Understands the regulatory, legislative, political, industrial, economic, societal, and cultural environment within which ComReg operates. Uses this understanding to interact effectively. Considers the wider impact of actions and decisions.
  • Drafting – Uses a logical structure to draft documents. Communicates complex and technical information clearly and concisely. Ensures key messages are understood and have the desired impact on the target audience.
  • Analytical & Critical Thinking – Objectively analyses and evaluates information in order to identify patterns between situations that are not obviously related. Develops and clearly articulates solutions to complex problems.
  • Decision Making & Judgement – Effectively builds evidence base to support the decision-making process. Assesses alternative options. Uses judgement to adapt to specific and challenging requirements of the organisation.
  • Ownership & Accountability – Applies professional ethical standards. Takes responsibility for work activities and personal actions. Follows through on commitments. Acknowledges mistakes and learns from them. Maintains effective interactions with outsourced service providers.
  • Communicating & Influencing – Communicates clearly, confidently, and respectfully. Engages, persuades, and convinces others to follow a particular course of action. Ensures all relevant parties are appropriately updated and notified

Our Package

We offer an attractive package:

  • Dublin city centre location on Luas line
  • Hybrid working arrangements
  • 28 days Annual Leave per year
  • Further Education and Training Opportunities
  • Attractive pension scheme
  • Travel tax saver scheme, Access to Cycle to Work Scheme
  • Access to Employee Assistance Programme

How To Apply

This position is now closed.