Wholesale Compliance Analyst

The Compliance Analyst must conduct investigations in a thorough and legally robust manner. Investigations routinely undertake data gathering, data mining, onsite inspections and investigative interviewing. Given the breadth of such cases the Compliance Analyst will act as a project leader in various cases bringing together experts in the diverse functions within ComReg.

ComReg Overview

We are the statutory body responsible for regulating electronic communications, postal and premium rate services in Ireland. We are a professional, multi-disciplinary organisation, operating in a dynamic telecommunications environment that is constantly evolving.  Our Mission – at the heart of everything we do – is to facilitate the development of a competitive communications sector in Ireland that attracts investment, encourages innovation and empowers consumers to choose and use communications services with confidence.


ComReg’s Wholesale Division is responsible for the regulation of certain wholesale electronic communications markets (fixed/mobile telecommunications, broadcasting transmission) in Ireland. The Wholesale Compliance and Governance team has responsibility for ensuring that market regulation is being complied with. The primary role of the Wholesale Compliance Analyst is the investigation of potential regulatory and competition law breaches by telecommunication companies. Investigations and monitoring activities are supported by enforcement. Regulatory and competition law breaches can lead to civil or criminal prosecutions.  Therefore, a Compliance Analyst must conduct investigations in a thorough and legally robust manner. Investigations routinely undertake data gathering, data mining, onsite inspections and investigative interviewing. Given the breadth of such cases the Compliance Analyst will act as a project leader in various cases bringing together experts in the diverse functions within ComReg.

The role and responsibilities

 A vacancy has arisen for a Compliance Analyst in the Wholesale Compliance and Governance team within the ComReg Wholesale Division.

The post reports to the Wholesale Compliance Manager. The successful candidate will be responsible for the following;

  • Manage investigations and other projects regarding possible and actual breaches of regulatory obligations and competition law.
  • Manage an investigation caseload by assessing, prioritising and planning.
  • Determine the degree of intervention that is required on each case, providing compliance support and guidance when appropriate while identifying when it is necessary to take action.
  • Gather investigation data through correspondence, interviews, and site visits.
  • Analyse investigation data methodically to identify information gaps and areas of potential non-compliance of regulatory obligations and potential anti-competitive behaviour.
  • Risk-based compliance monitoring through the systematic evaluation of compliance controls.
  • Produce internal documents and reports for Decision makers – including the background to the investigation; reasoned and impartial analysis of the investigation’s findings; and recommendations for appropriate action regarding compliance and enforcement.
  • Preparation of case files for civil and criminal enforcement actions in respect of breaches.
  • Support and provide advice to colleagues with respect to technical aspects of telecommunications networks and services.
  • Contribute to the development of regulatory policy and procedures.
  • Ensure that all activities are comprehensively documented and that ComReg processes and administrative best practices are followed.

The above is intended as a guide to the general role description and is intended to be neither definitive nor restrictive.  It will be subject to periodic review with the post holder.

Qualifications and Experience required


Third level qualification in economics, law, or engineering.

Proven experience in a role requiring the evaluation and analysis of regulatory issues or; investigating or enforcing regulatory compliance and competition law.

Experience of conducting audits, investigations on behalf of a sectoral regulator or; internal audits or compliance investigations in a regulated organisation (preferably telecommunications).

Excellent writing skills and the ability to draft documentation in a rational, evidence based, clear and concise manner.

Strong analytical skills.

Experience of working in both an individual and professional team environment.

An ability to produce work of consistent high quality.

An ability to effectively prioritise and execute tasks in a high-pressure environment.

Experience in risk-based compliance monitoring.

Excellent communication skills.

Excellent IT skills, proficient in the use of MS Office applications.


Experience and understanding of the Telecommunications sector or regulation in Ireland.

Knowledge of products, services and technology in regulated electronic communications markets.

Experience in compliance monitoring or risk management in an organisation operating in a regulated environment.

Project management experience.

Familiarity with national and EU institutions, regulatory environment and/ or experience in the application of EU directives and regulations

An appreciation of the legal and economic aspects of regulation.

Core Competencies & Skills for the Role

In addition to your technical qualifications and experience, you will bring professional competencies and skills in the following core areas:

  • Analytical & Critical Thinking Objectively analyses and evaluates information in order to identify patterns between situations that are not obviously related. Develops and clearly articulates solutions to complex problems.
  • Technical Knowledge & Continuous Improvement – Possesses a command over the technical and professional skills for a particular discipline. Keeps an open mind. Demonstrates commitment to continuous improvement.
  • Decision Making & Judgement Effectively builds evidence base to support the decision-making process. Assesses alternative options. Uses judgement to adapt to specific and challenging requirements of the organisation.
  • Communicating & Influencing Communicates clearly, confidently and respectfully. Engages, persuades and convinces others to follow a particular course of action. Ensures all relevant parties are appropriately updated and notified
  • Teamwork Promotes and enhances team performance through working collaboratively and in cooperation with others to achieve goals. Interacts in a manner that builds respect and fosters trust
  • Planning and Organising Establishes and monitors priorities, systematically differentiating between urgent, important and unimportant tasks. Plans and manages activities to consistently deliver results. Meets objectives within agreed predetermined time frames and deals with urgent operational situations expeditiously.

 Our Package

We are offering an attractive package:

  • Salary €59,067.65 – €81,573.43 * (Pay increases will be awarded annually subject to satisfactory performance)
  • Dublin city centre location – IFSC
  • Blended working environment
  • 28 days Annual Leave per year increases with service
  • Fully paid Maternity, Paternity and Parent’s leave
  • Income protection scheme
  • Education assistance and Training Opportunities
  • Professional membership fee pay
  • Attractive pension scheme
  • ComWell Wellbeing Programme
  • Travel tax saver scheme, Access to Cycle to Work Scheme
  • Access to Employee Assistance Programme
  • Access to a members run sports and social club

 *(entry will be at the minimum point and the rate of remuneration may be adjusted from time to time in line with Government pay policy.)

Please Note (1)

We hope that our recruitment process supports applications from candidates with diverse backgrounds, experiences and perspectives.  We understand that having a diverse workforce contributes to making us stronger as an organisation.  We are committed to positively supporting candidates with disabilities.

Please let us know if there is any reasonable accommodations we can make to enable you to take part in the process by creating the environment to give you the best opportunity to show your strengths and competencies.  Rest assured that whatever information you disclose will only be used to enable us to provide the necessary support and will never have a bearing on the outcome of the process.

 Please Note (2)

ComReg assesses all applicants fairly based on the requirements for the role. Due to the high volume of applications we receive for positions, we are unable to provide feedback to candidates who are not shortlisted for interview.  If you are short-listed for interview, and are subsequently unsuccessful, you can request verbal feedback from your recruitment contact – if you are represented by an agency.

How To Apply

This position is now closed.