Corporate Governance

It is ComReg’s objective to ensure compliance, at all times, with best practice in Corporate Governance.

It is ComReg’s policy to comply with the 2016 Code of Practice for the Governance of State Bodies and it has reported on its compliance with relevant sections of the Code.

ComReg has an extensive internal audit programme in place, overseen by the Audit and Risk Committee which met 5 times during the last reporting year.  The internal audit function is outsourced.  An independent trustee of the pension scheme is also in place, in keeping with best practice.

As a public body operating in a difficult environment, an ongoing challenge is to continue to add value while working within resource constraints.  We continuously review and amend policies and procedures in relation to expenditure, procurement, and risk management.  ComReg is accountable to the Oireachtas through Oireachtas Committees.

 

 

The documents below relate to ComReg’s corporate governance:

Code of Business Conduct including Conflict of Interest

ComReg Code of Financial Management

Annual Action Plan to June 2023

ComReg Annual Report 2020-2021 

 

Quarterly Payments

2021

2022

 

Purchase Orders

2020

2021

2022

Annual Reports

Financial Forecast

Annual Financial Forecast to June 2023

Protected Disclosures Annual Report

  • Year ended 30 June 2021: No disclosures were made by employees of ComReg.  2 protected disclosures were made to the Commission for Communications Regulation as a prescribed person and are detailed below:
    • One protected disclosure was made in the telecommunications sector and related to alleged non-compliance with spectrum licensing requirements.
    • One protected disclosure was made in the postal sector and is being assessed by ComReg.
  • Year ended 30 June 2020: 1 protected disclosure was made to the Commission for Communications Regulation which was determined following consideration not to fall within ComReg’s remit. The discloser was informed of this. No Disclosures were made by employees of ComReg
  • Year ended 30 June 2019: 1 protected disclosure was made to the Commission for Communications Regulation which was determined, following consideration, not to fall within ComReg’s remit. The discloser was informed of this.
  • Year ended 30 June 2018: 3 protected disclosures were made to the Commission for Communications Regulation as a prescribed person. No disclosures were made by employees of ComReg.  1 protected disclosure received was determined, following consideration, not to fall within ComReg’s remit. The discloser was informed of this.  The other 2 disclosures are currently the subject of investigation by ComReg and are detailed below:
    • 1 protected disclosure was made in the postal sector and related to alleged non-compliance by a Postal Service Provider with its regulatory obligations.
    • 1 protected disclosure was made in the telecommunications sector and related to alleged non-compliance by an authorised undertaking with its regulatory obligations
  • Year ended 30 June 2017: no protected disclosures were made to the Commission for Communications Regulation
  • Year ended 30 June 2016: no protected disclosures were made to the Commission for Communications Regulation
  • Year ended 30 June 2015: no protected disclosures were made to the Commission for Communications Regulation

 

Customer Charter

The delivery of effective, quality customer service is a priority area for the Commission for Communications Regulation.

The purpose of this Customer Charter is to set out in clear and unambiguous terms how we intend to ensure that we can continue to provide all our customers with the highest possible level of service. It outlines our commitment to the provision and delivery of customer service and how our performance in this respect will be measured and evaluated.

Customer Charter ComReg

Unreasonable Communications 

Please find ComReg’s Policy on Unreasonable Communications.

ComReg Unreasonable Communications Policy

ComReg position on Charitable Donations

As the monies controlled by ComReg is money held on behalf of the state, ComReg does not make or give any charitable donations.

 

Corporate Membership

The Commission for Communications Regulation is a member of the Irish Business and Employers Confederation (IBEC).