Our Consumer Team is available to assist you with your query and complaint from 8.00am to 8.00pm Monday to Friday and 9.00am to 1.00pm on Saturday (excluding public holidays).
Chat with a member of our Consumer Team about your queryWeb Chat
Is your case in relation to an existing case with ComReg?
01 8049668 for consumer queries
01 8049707 for business consumer queries
Text COMREG to 51500 (standard SMS rates apply) to receive a call back.
Text ASKCOMREG to 51500 (standard SMS rates apply) outlining the issue you need assistance with and we will respond to you by text. IMPORTANT – Please use keyword ASKCOMREG in all text messages, including replies!
Irish Sign Language facility is available on request.
See our guide on consumer complaints about mobile phone, home phone, broadband, premium rate services and postal services. Or click to find the printable version or mobile optimised version of our guide.
Please note, if your query becomes a complaint, in order to escalate the complaint with the service provider, ComReg will share the relevant complaint related personal details with that service provider.
GDPR information: we have updated our Privacy Notice, which explains what personal information we collect and use about individuals, what we do with it and why. Find our updated Privacy Notice here.