Under the General Data Protection Regulation (GDPR), if we collect and use your personal information you can, in certain circumstances:-
- Request access to your personal information (commonly known as a “data subject access request”). This enables you to receive a copy of the personal information we hold about you and to check that we are lawfully processing it.
- Request correction of the personal information that we hold about you. This enables you to have any incomplete or inaccurate information we hold about you corrected.
- Request erasure of your personal information. This enables you to ask us to delete or remove personal information where there is no good reason for us continuing to process it. You also have the right to ask us to delete or remove your personal information where you have exercised your right to object to processing (see below).
- Object to processing of your personal information where we are relying on a legitimate interest (or those of a third party) and there is something about your particular situation which makes you want to object to processing on this ground. You also have the right to object where we are processing your personal information for direct marketing purposes.
- Request the restriction of processing of your personal information. This enables you to ask us to suspend the processing of personal information about you, for example if you want us to establish its accuracy or the reason for processing it.
- Request the transfer of your personal information to another party in a structured and commonly used format (also known as “data portability”).
If you want to exercise any of your data protection rights, please email dataprotection@comreg.ie or write to us at the below address. Please give us as much information as possible to help us to verify who you are, what your request is about and to enable us to locate your records. It will help us if you can state the nature of the contacts you have had with the Commission for Communications Regulation (e.g. letters to Commissioners, consumer complaint, application forms, requests for information, etc.).
You do not normally have to pay a fee to exercise your rights.
We have a time limit of one month to respond. (This can be extended in certain circumstances.)
For more information about our collection and use of personal information, which includes more information about your data protection rights, please see our Privacy Notice at www.comreg.ie/privacy
Address for written requests:
Data Protection Officer
Commission for Communications Regulation,
One Dockland Central,
Guild Street,
Dublin 1,
D01 E4X0.
Tel: 018049600
dataprotection@comreg.ie
