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Study on the Impact of Covid-19 on Home Broadband and Mobile Service Usage

On 30 April, we published the latest market research findings emerging from the data we collected on the impact of COVID-19 on consumer use and …

Visit ComReg’s Outdoor Mobile Coverage Map

To view predicted outdoor mobile coverage at your address or Eircode, visit comreg.ie/coveragemap. You can check predicted 2G, 3G and 4G outdoor mobile coverage for all …

Compare unlimited data plans with a visit to ComReg Compare

If you find that your plan doesn’t provide you with enough data allowance, you may be paying more than you need to in out of …

ComReg notifies Virgin Media of non-compliance

ComReg has notified Virgin Media of a finding of non-compliance under its obligations with the Universal Service Regulations.   ComReg found that Virgin Media’s following …

ComReg Connectivity Survey

Today we publish the results of the latest Connectivity Survey and share with you our key findings about the importance of broadband to consumers and …

Three refunds 26,000 customers

ComReg has notified Three of a finding of non-compliance under its obligations with the Premium Rate Services (PRS) Code of Practice and PRS licences. This has …

Compare mobile data plans with a visit to ComReg Compare

If you find that your mobile plan doesn’t provide you with enough data allowance, you may be paying more than you need to in out …

Data Breach at Fastway Couriers (Ireland)

ComReg has become aware that Fastway Couriers (Ireland) (“Fastway”) has advised that it has notified the Data Protection Commission and An Garda Síochána of a …

Premium Rate Services and what you need to know

ComReg would like to remind consumers how to block and unsubscribe from mobile premium rate services if they do not require them.   Mobile operators …

Support for vulnerable, elderly & consumers with disabilities

The ComReg Consumer Care team is dedicated to offering help to all consumers who may experience difficulties with their mobile, home phone or broadband provider. …

Smishing Warning: SMS Scam

ComReg has become aware of fraudulent SMS text messages sent to consumers about the delivery of a packet or parcel in order to trick people. …

Safer Internet Day 2021

Each year, on 9 February, Safer Internet Day promotes the safe and positive use of digital technology, especially among children and young people. To coincide …

Looking for mobile unlimited data plans for remote school or college?

The current national lockdown has meant that parents may be looking for options to enable their children connect to school lessons from home college students …

ComReg publishes Consumer Line Statistics Report Q4 2020

ComReg published quarterly statistics on issues raised by consumers who contacted its Consumer Care team between 1 October to 31 December 2020.   In Q4 …

Study on the Impact of Covid-19 on Home Broadband and Mobile Service Usage

Today we reveal the latest market research findings emerging from the data we collected on the impact of COVID-19 on consumer use and perception of …

Compare unlimited data plans with a visit to ComReg Compare

If you find that your mobile plan doesn’t provide you with enough data allowance, you may be paying more than you need to in out …

Phishing Warning: Latest email scam

ComReg has become aware of fraudulent emails purporting to come from An Post, with the subject line “Last Reminder: “Your package could not be delivered …

Brexit – Mobile Roaming in the UK and other matters

Now that the UK has left the EU why not visit our dedicated Brexit page to check out any changes and where to get further …

Consumer Care – Christmas and New Year Opening Hours

Our Consumer Care team is available to offer trusted advice and support at the following times over Christmas and the New Year: Normal operating hours …

Do you have a complaint with your service provider that’s unresolved for 10 working days or more?

Our Consumer Care team offers trusted advice and support to you where your complaint has been open for 10 working days with your service provider …