The letter iAbout Comreg IconAbout PRS IconAbout PRSAuthorise Postal ProvidersAuthorise Postal Providers IconBase Station Location IconRadio Tower broadcasting wavesBilling Option IconShow more billing options for this planView this sectionA rightward arrowCode of Practice IconCode of PracticeA weighing scalesCompare Services IconCompetition Law Enforcement IconCompetition Law EnforcementPerson holding their hand up with a question markComplaints and Queries IconCompliance Enforcement IconCompliance EnforcementComreg Investigations IconComreg InvestigationsGroup of peopleConsumer Services IconComReg ConsumerTwo people speaking with a speech bubblesGovernment building with flagCorporate Governance IconCoverage Map of IrelandCoverage MapPerson wearing a headsetCustomer Service IconArrow pointing downDownloadE-licencingE-licencing IconErrorA red sign with a white exclamation markFacebookThe Facebook LogoTwo Speech bubblesFeedback IconSquiggly line Iconfive_eight_gz IconOpen PadlockFreedom Act IconFrequency Allocations IconFrequency AllocationsStampGeneral Authorisation IconLandline PhoneHome Phone IconIndustry Forms IconIndustry FormsComReg IndustryA tall buildingInternational IconInternationalLaptop computerInternet IconJargon Buster IconJargon BusterGavel hammer used in courtLegislation IconLicense Exceptions IconLicense ExceptionsLicensing IconRolled Certificate with RibbonLiecense Ammendments Permissions IconLiecense Ammendments PermissionsLinkedinThe LinkedIn Logo - this link will open in a new windowMarket Analysis IconMarket AnalysisMarket Information IconMarket InformationMegaphoneMobile PhoneMobile Phone Iconnav-home-iconnav-home-icon-bluenav-home-icon-greenA folded newspaperIndustry News IconA folded newspaperNews and Press IconNounSubmit a consumer query or complaintPhone BookNumbering Naming Addressing IconShow other information about planOther Information IconShow payment options for this planPayment Options IconPDF logoPDF fileLocation DevicePersonal Locator Beacon IconEnvelopePostal IconPostBoxPostal Authorisation IconEuro symbolPremium Rate IconTest Trail One IconTest Trail OnePrice Control Accounting IconPrice COntrol AccountingProductsProducts IconPRS Number IconPRS NumberBlank PagePublications IconRadio SpectrumRadio Spectrum IconRadio Tower broadcasting wavesIndustry Radio Spectrum IconRegulation Of An Post IconList with a tick markSignal wavesRSS FeedSpectrum Awards IconSpectrum AwardsSpectrum Compliance IconSpectrum ComplianceJigsaw pieceStrategy IconTips Advice IconTips AdviceShapeTwitterThe Twitter Logo - this link will open in a new window

SIGN UP TO NEWS ALERTS

Please enter your email address below. If there are particular publication types or categories that you want to receive alerts for, please select them from the lists. If you do not select anything you will receive alerts for all publications.

Hold CTRL to select more than one

Scam Calls: ComReg warns consumers of the latest scam calls

ComReg has become aware of recent scam calls where the callers are using official Garda numbers and impersonating members of An Garda Síochána.[1]  We remind …

GoMo to pay a total of €5,000 in fines

Following a review of relevant customer complaints where the customers had experienced difficulties in porting their mobile number to GoMo, ComReg commenced an investigation. This …

Virgin Media Customer Service

Consumers should be able to choose and use services with confidence. This includes having, at a minimum, convenient ways of contacting service providers, to obtain …

Tesco Mobile Ireland provides undertakings and pays €21,000 penalty

Tesco Mobile will refund 12,773 customers who had unintentionally re-activated their offer prior to the 28-day expiration period. ComReg estimates the total lost revenue for …

ComReg Publishes Consumer Line Statistics Report Q2 2021

ComReg has published details of issues raised by consumers who contacted its Consumer Care team between 1 April to 30 June 2021. In Q2 2021, …

Scam Calls: ComReg issues a reminder to consumers to be vigilant

We are aware that you may be receiving scam calls, in some cases with a recorded message. These calls may appear to be from a …

ComReg is reviewing its approach to postal regulation

ComReg is seeking your views and inputs on the future of postal regulation. Respond to our Call for Inputs here by 20 August 2021.

Visiting ComReg’s Outdoor Mobile Coverage Map

To view predicted outdoor mobile coverage at your address or Eircode visit www.comreg.ie/coveragemap where you can check predicted 2G, 3G and 4G outdoor mobile coverage …

ComReg Consumer News January to June 2021

ComReg Consumer News Q2 2021 During the second quarter of 2021 (April to June) the consumer news included the following:   Recent updates to consumer …

Scam Calls: ComReg advises consumers to be vigilant

We are aware that you may be receiving scam calls, in some cases with recorded messages. These calls may appear to be from a mobile …

ComReg is seeking your inputs on the future of postal regulation

The extraordinary challenges caused by the Covid-19 pandemic have confirmed the importance of the postal sector.  At the same time, it accelerated the trend of …

ComReg publishes a report on the parcel delivery sector in Ireland

ComReg today published a report on the parcel delivery sector in Ireland prepared by the economic consulting firm, Frontier Economics, in association with its research …

ComReg Publishes Consumer Line Statistics Report Q1 2021

ComReg published quarterly statistics on issues raised by consumers who contacted its Consumer Care team between 1 January to 31 March 2021. In Q1 2021, …

Advisory – SMS Scam Campaign targeting Android Users

ComReg would like to make mobile phone users aware of a warning from the National Cyber-Security Centre (NCSC) in relation to a scam message sent …

Compare mobile plans with a visit to ComReg Compare

If you find that you are always topping up your mobile or maybe you are on a plan that doesn’t suit your needs any more, …

Consumer Care

The role of our Consumer Care Team is to provide you with information if you are experiencing issues with your communications service and to escalate …

Study on the Impact of Covid-19 on Home Broadband and Mobile Service Usage

On 30 April, we published the latest market research findings emerging from the data we collected on the impact of COVID-19 on consumer use and …

Visit ComReg’s Outdoor Mobile Coverage Map

To view predicted outdoor mobile coverage at your address or Eircode, visit comreg.ie/coveragemap. You can check predicted 2G, 3G and 4G outdoor mobile coverage for all …

Compare unlimited data plans with a visit to ComReg Compare

If you find that your plan doesn’t provide you with enough data allowance, you may be paying more than you need to in out of …

ComReg notifies Virgin Media of non-compliance

ComReg has notified Virgin Media of a finding of non-compliance under its obligations with the Universal Service Regulations.   ComReg found that Virgin Media’s following …
Load More Posts