Queries & Complaints

Making a Complaint

Home Phone

Contracts, Billing & Disputed Charges & Switching Providers.

Mobile Phone

Contracts, Service Issues, Unsolicited Contact, Switching Provider, ECAS


Advice on roaming within and outside EU and EEA

COVID-19 Information

Useful Information for Consumers


Broadband Contracts, Broadband Speeds, Switching Broadband Providers, Broadband Service Issues


FAQs, Postal Authorisation, Regulation of An Post, Market Research

Consumer Care

Find information on ComReg's Consumer Care role

Service Provider Accessibility Requirements

Consumers with a disability what can you expect from your Service Provider?


Impact of Brexit on communications and postal services for Irish consumers

Consumer Publications

Search consumer related publications on our website

Consumer Videos

See our latest consumer engagement videos